Services & Shipping
Sale
Imperial Torte Boutique – Café Imperial Wien
Hotel Imperial Wien
- Kärntner Ring 16, 1015 Wien, Österreich
Opening hours Imperial Torte Boutique:
Monday to Friday from 10:00 am to 06:00 pm
Opening hours Café Imperial Wien:
daily from 07:00 am to 11:00 pm
Imperial Torte Order:
Monday to Friday 09:00 am to 05:00 pm
- Phone +43 1 501 10-313
- Fax +43 1 501 10-410
- order@imperialtorte.com
- www.imperialtorte.com
Shipping Information
Time of delivery – Courier service world wide
The products are dispatched the next working day – Monday to Friday (not on Saturday or Sunday).
Delivery time between 09:00 am and 05:00 pm.
| Andorra | United Arab Emirates |
| Austria | Australia |
| Bosnia Herzegovina | Barbados |
| Belgium | Bulgaria |
| Bermuda Islands | Bahamas |
| Canada | Switzerland |
| Cyprus | Czech Republic |
| Germany | Denmark |
| Estonia | Spain |
| Finland | Faroe Islands |
| France | Great Britain |
| Gibraltar | Greenland |
| Greece | Hong Kong |
| Croatia | Hungary |
| Ireland | Iceland |
| Italy | Japan |
| South Korea | Kuwait |
| Cayman Islands | Kazakhstan |
| Liechtenstein | Lithuania |
| Luxembourg | Latvia |
| Monaco | Macedonia |
| Macau | Malta |
| Netherlands | Norway |
| New Zealand | Panama |
| Poland | Madeira |
| Portugal | Qatar |
| Romania | Serbia-Montenegro |
| Sweden | Singapore |
| Slovenia | Slovakia |
| San Marino | Turkey |
| USA | Vatican |
| South Africa |
Delivery date
We will of course take into account the requested delivery date, however we cannot guarantee that the package arrives on the agreed on date (see time of delivery above).
Delivery address
The package will be delivered to the address indicated by you. In case the consignee is not present, the transport company will arrange a new date of delivery. Therefore the recipient’s phone number is required.
Customs
Customs clearing times are not included in the delivery time. In case the recipient has to pay customs duties we will be indemnified since we do not have any influence on this.
The respective delivery time can be found in the following list:
| Austria | 1 - 2 days (Monday to Friday) |
| Europe | 1 - 3 days (Monday to Friday) |
| Germany | 1 - 2 days (Monday to Friday) |
| Non EU | 2 - 4 days (Monday to Friday) |
| USA / Canada | 2 - 4 days (Monday to Friday) |
| Japan | 3 - 5 days (Monday to Friday) |
| Other countries | 4 - 7 days (Monday to Friday) |
Payment Options
Our Online Shop accepts the following payment options:
- Credit card: Visa, American Express, Mastercard, Diners Club, JCB
- Paypal
- Credit card information is collected on the internet in compliance with SSL and PCI and processed by the payment service provider.
Frequently Asked Questions (FAQs)
We offer three variations of our Imperial Torte:
- N° 1 DAS ORIGINAL
- N° 2 SCHWARZE ORANGE
- N° 3 FEINE HIMBEERE
| Size of Imperial Torte | Portions | Net weight /g |
|---|---|---|
| N° 1 DAS ORIGINAL | ||
| king | 16 | 960 g |
| queen | 9 | 500 g |
| piccolo | 4 | 300 g |
| mignon | 1 | 70 g |
| petits fours 9 | 9 pieces | 125 g |
| petits fours 16 | 16 pieces | 220 g |
| N° 2 SCHWARZE ORANGE | ||
| queen | 9 | 500 g |
| mignon | 1 | 70 g |
| petits fours 9 | 9 pieces | 125 g |
| N° 3 FEINE HIMBEERE | ||
| queen | 9 | 500 g |
| mignon | 1 | 70 g |
| N° 1, 2, 3 SELECTION | ||
| mignon quattro | 4 | 4×70 g |
The prices quoted in our Online Shop include statutory VAT. Prices valid until further notice.
After entering your online order and address of delivery your order’s total price (products and courier shipping costs) is automatically calculated.
Refrigerated, the Imperial Torte has a shelf-life of 8 weeks (storage in the fridge at 6-8° C). Best Before date see the stamp – mindestens haltbar bis / best before. After opening keep refrigerated and consume asap.
Serve at room temperature
When placing your order in the Online Shop, you can provide your personal text, which we enclose in form of a greeting card.
The Imperial Torte is available daily at Café Imperial Wien – Imperial Torte Boutique, from 7:00 a.m. through 11:00 p.m.
All three Imperial Torte products are in stock and do not have to be ordered in advance. Pre-orders necessary only from 20 pieces upwards.
We send our Imperial Torte round the globe with courier service. However please note there are countries that do not permit the import of food. Further information at Shipping information – view list.
The transport charges depend on weight of the product and the destination (delivery address). The transport charges are listed after entering the delivery address in the shopping cart of the online order.
You may receive direct information about the transport costs at order@imperialtorte.com
In case the recipient is not present, the shipping company will arrange a new delivery date. Therefore the recipient’s phone number is necessary.
Butter, lecithins ( from soybeans), milk protein, almonds, egg white, whole milk powder, skim milk powder, sweet whey powder (from milk)
May contain other nuts, other milk products (including lactose), cereals containing gluten, peanuts and sesame seeds.
Experience Hotel Imperial Vienna
Once the private residence of Duke Philipp of Württemberg, this magnificent palais turned into Hotel Imperial Vienna on the occasion of the World’s Fair in 1873.
